Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Our customer help crew is taught to easily attend to all Linux website hosting packages users’ queries and guidance inquiries. Through our ticket system, you are able to send your inquiry and a support team member will most likely return to you in only maximum sixty minutes. In fact, practice proves that the usual resolution period is 20 minutes.

  • Top quality support service

  • A Top–quality Support Service

  • Contact us any time necessary. Our team of technicians will undoubtedly be online for you 24x7x365 to answer to all your queries and to deal with any trouble you will likely have. You can easily open a customer assistance ticket from your Hosting Control Panel or send us an email message anytime. Additionally, on business days, you’re able to give us a call or use the live chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • Dedicated has included an in depth knowledge base into the Control Panel so its possible to have very helpful step–by–step information whenever you want. Each section of the Control Panel features its own contextual guide area displaying a group of how–to articles. We have also organized movies to present you with a greater visual representation of precisely how to accomplish any presented job.