Assistance Channels

  • 1 hour ticket response time

  • A 60–minutes Ticket Reply Warranty

  • Our tech support Department is working day–and–night to take care of all of your current help tickets. Every ticket you submit to us shall be taken care of within no more than 60 mins. If your case calls for some help from an administrator, we are going to address the ticket to the person on shift and will inform you that the issue is under control.

  • Top quality support service

  • Expert Technical Assistance Service

  • We’ll be on–line for you night and day to deliver assistance and tech support and to assist you with any difficulty that you could possibly encounter as you are maintaining your virtual server. We can support all pre–installed applications, such as your OS, server admin panel (depending on the VPS type) and the Hosting Control Panel created entirely by our developers.

  • Intuitive help center

  • An Informative Help Section

  • In the Hosting Control Panel that comes 100% free in your virtual server, you can easily find a content rich Help section, incorporating all you should be aware of when organizing your web pages and software. We have included a wide selection of how to articles and reviews and video tutorials that present the essential web site supervision duties in an easy to read manner.