1 hour ticket response
Quick support is our fundamental task and this is why we’ve got a team of expert tech support engineers who will be happy to provide a rapid solution to any question that you might possibly have. Simply send your support ticket from your Hosting Control Panel and we will respond within sixty minutes at the latest. In fact, we strive hard and aim for a twenty–minute tech support ticket response time.
A Top–Notch Technical Support Service
Our help desk staff members possess extensive experience in the Linux website hosting packages sphere and are trained enough to supply a fast solution to your problem. If, however, the case at hand is not within the competency of a customer support engineer, the trouble ticket will be forwarded to a developer or admin for further assistance.
A User–Friendly Help Center Section
To help you get a quick suggestion on how you can use a given service, we have incorporated a very intuitive Help Center section in our Hosting Control Panel. You can search through a rich collection of web hosting account administration articles and website management articles, check the F.A.Q. section or watch our instructional video tutorials.