A 99.9% Server Uptime
We have built our website hosting system using stable hardware components and significantly modified software. Our sysadmins have installed a modified version of Security–Enhanced Linux on each of our servers in order to ensure maximum security and reliability. We’ve installed a number of distributed denial–of–service prevention units along with very powerful firewall software to make sure our network is impregnable and safe.
Our Linux website hosting packages packages include a 99.9% server uptime guarantee. And regardless of which datacenter you pick, the uptime guarantee remains unchanged.
A 99.9% Network Uptime
When you build your own cloud hosting platform, it is very important that you also set up your own network infrastructure. That’s why we built a custom internal network in all our datacenter facilities. Relying on first–rate Juniper routers and switches, our internal network allows for unfathomably fast data transfer speeds and is also fully redundant.
Hence, you will enjoy a 99.9% network uptime in our USA data center, in our UK data center, in our data center Finland, in our Eastern Europe data center as well as in our Australian data center, no matter which hosting plan you have selected.
A 30–Day Money–Back Guarantee
Despite the fact that we have given our best to decrease all possible risks with our cloud hosting plans and even though our company offers first–class technical support, there are occasions when the client simply isn’t satisfied with what we offer. Or he has to switch to a more robust web hosting solution, such as a virtual private server or even a dedicated hosting server.
This is why our company offers a 30–day money–back guarantee with all our cloud hosting packages, no questions asked. If you aren’t fully pleased, you will get a full refund.
24/7 Technical Support
If you have ever had to wait around for hours for an answer, you know how maddening this can be, especially when your web site is at stake. That’s the reason why we offer you a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our customer service technicians will be right here and they’ll answer you within an hour. And the best part is that their average response time is just twenty minutes!