Installation and Troubleshooting in VPS
The upgrade is available with all virtual private server plans which we offer and you are able to add it either during the signup or anytime later on via your billing Control Panel. It comes with 60 minutes of custom work on your web server, so our admins can assist you with software installation or setup. They can also troubleshoot any piece of software that you have already installed in the event that it doesn't work efficiently, so you'll not have to waste time to figure out what is wrong as they can aid you in a very quick and qualified manner. Since this is a one-time upgrade, you can get it only when you need it and if a certain task takes a shorter period, the rest of the minutes will be available for the future and will not be reset in the end of the month. This upgrade is effective if you cannot do something on your own or when you have our Managed Services upgrade, but the 30 minutes of custom work it features aren't enough for a specific task.
Installation and Troubleshooting in Dedicated Hosting
The upgrade is available with all our Linux dedicated servers hosting packages and if you add it, our expert administrators will be able to help you with everything on your server. This includes installing any third-party software that you may want to use on the web server and troubleshooting any script that performs poorly or does not run at all. Our upgrade includes sixty minutes of work and in case a certain task is not very time-consuming, we'll add the remaining time to your account. You shall be able to discover how many minutes are left inside your billing CP and use them whenever you need help again. The Installation & Troubleshooting upgrade can be acquired at any moment, so in case you require something to be installed in the very beginning, you can add it to your order during the sign up process, while if you need support later on, you could add it from the server billing area. 30 minutes of custom work are included in our Managed Services pack too, but just in case you need additional work to be carried out on the server, the Installation & Troubleshooting upgrade will be a guarantee that your applications will be installed and set up in the very best feasible way.