Even though the hosting service provided by the different companies is approximately identical, each provider has got a customized platform with its own tweaks and ways to complete particular procedures. This is why, a broad knowledge base will be pretty helpful both for persons with no past experience and for technically practiced individuals who will at some point learn how particular operations are completed, but will waste some time in the meantime. The aim of such a knowledge base is to make the service quick and simple to use, sparing users both time and efforts. The outcome is happier clients, since they can swiftly find the information they desire, and a whole lot less work for the tech support staff, because usually most of the enquiries and difficulties that clients have got are already described in the knowledge base. Given that the articles are professionally written and cover more topics, you’ll be able to find out more not only about your account, but also about the hosting service in general.

Extensive Online Documentation in Website Hosting

All Linux website hosting packages that we are offering come with an exhaustive knowledge base where you can find all you should know with regards to your hosting account. Regardless of whether you wish to create a brand-new database, to redirect a domain name by means of an .htaccess config file or to set up an e-mail account on your computer or hand phone, you can just check our step-by-step help articles and all the information that you need will be there. When you open a certain section of your Hepsia hosting Control Panel, you can see articles that are dedicated to the functions that you can access through it. In case you would like to check the whole article list and get acquainted with all the features that Hepsia is offering, or simply to read generic info about the web hosting service, you can examine the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We’ve tried our absolute best to cover any problem that you may possibly bump into, but if you don’t find what you are looking for, you can always contact us, as our tech support engineers are at your disposal 24x7x365.

Extensive Online Documentation in Semi-dedicated Hosting

Our semi-dedicated servers include an elaborate online article library where you can find any info that you might require about our web hosting services or about the Hepsia hosting Control Panel that we use. We have compiled it on the basis of the feedback that we’ve obtained from our customers throughout the years and, hence, our articles encompass specific issues that you may stumble upon and present the most efficient means of repairing them, for example receiving an HTTP 500 error message or being unable to send email messages from your computer even though you have the right settings. The articles are available in every section of the Control Panel and you can check them at any moment. They can help you enhance your knowledge not only about our platform, but also about the web hosting field in general, as they contain detailed guides and general information such as what cron jobs or file permissions are.