Q: What does the web site migration service involve? Will my site be safe?
A: When your present web hosting provider can no longer measure up to the needs of your website, or when you go through continual downtime, or if you are made to wait for hours for the tech support staff to respond back to you, it may be a good idea to swap your web hosting provider, i.e. to transfer all the files for your web sites as well as your databases from your current provider to your new provider. At Dedicated, we know that this can be difficult and time–consuming. That’s the reason why we will do all that for you for free!Our highly professional technical staff representatives will migrate your site content from your present web hosting provider to us. Our techs have got extensive experience with website migration and can handle anything – from an average WordPress–based blog or Joomla™ CMS–driven site, to a highly elaborate, custom–built web app.
Q: Web site migration sounds like a lot of work. Just how long will it take?
A: While we can’t give you an exact time interval, because there are plenty of variables, among them the physical size of the web files and databases, the location of the current host’s server, the complexity of your web site and the present workload of our Website Migration Department, etc., we’ll do our best to move your website within 48 hours, and in some cases – within 24 hours (when the website content is not very large).
Q: My personal privacy is essential for me. What data do you need?
A: We will require the login information for your old web hosting provider’s Control Panel along with the website’s name (domain name).
Q: My old web hosting account has sensitive data inside. How can I trust you?
Q: What about downtime? Will my website be unavailable?
A: While we move your site, it will be available both in your web hosting account with us and in your account with your old hosting provider. Once the migration is done, we’ll make certain that everything is functioning properly and that the integrity of your web content is not compromised prior to informing you that the migration is finished. Then we will explain to you how to transfer the domain over to your web hosting account with us and how to edit your DNS records.
Q: Will my current web hosting provider know that I am leaving them?
A: Nope. We will never get in touch with your hosting provider about anything. They will not be aware of the website migration either.
Q: Does it make any difference what platform my present provider is using?
A: We support all Linux–powered web hosting platforms. In essence, if we can acquire access to your Control Panel, we will be able to migrate your site.The only platforms that we do not support are closed–source site management platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.